FAQs
PAYMENT METHODS
We accept the following payment methods: Credit Card, Maestro, PayPal, Apple Pay, Google Pay, Shop Pay.
We accept the following cards: Visa, MasterCard and Maestro, other local and international cards coming soon
SECURE SHOPPING SITE
DESTANTS offers the customer several payment methods. All of these methods are secure and encrypted. DESTANTS cannot see or store customer information.
The online payment methods offered are displayed during the checkout process.
These methods also ensure that no uninterested party can use the data, as they are based on protected algorithms that transmit encrypted information so that it is only visible to banking entities.
SHIPPING AND ORDER TRACKING
Once your purchase is made, we will send you an email confirming that it was successful.
In addition, you will receive notifications when your order is about to be delivered or once it is ready to be picked up at our physical store.
If you have any questions about your order, please contact us by sending an email to shop@destants.com
EXCHANGES AND RETURNS
We accept returns and exchanges in our online store through a simple procedure. Head to our “Returns and Exchanges” page to begin the process.
PRODUCT CARE
All our jewelry is made of 925 silver.
You can keep them and maintain them just like the first day, for that we invite you to visit our “Jewelry care” section. There you will find our care tips.
SIZES
CONTACT
Please contact us by emailing shop@destants.com
Our opening hours are Monday to Friday from 8:00 a.m. to 8:00 p.m. (ES).
For press inquiries, marketing and/or to join our community, please email us at mora@moca-studio.com